About the Founder

Three decades, distilled into one firm.

Greyson Jámes Mercedes founded GJA after three decades inside Fortune 500 transformations — Verizon, Apple, IBM, Ford, Wells Fargo, and more. The firm exists to bring that experience into a single, integrated approach to enterprise agility — one designed to outlast leadership turnover, reorgs, and A.I. disruption.

Greyson Jámes Mercedes

Founder, Chief Strategist & Methodologist

Greyson founded the firm to bring decades of in-the-trenches enterprise transformation experience—earned across Fortune 500 product, delivery, and consulting roles at Verizon, Apple, IBM, Royal Caribbean, Ford Motor Company, Fidelity Investments, Wells Fargo, Bank of America, Oracle Health, Johnson & Johnson, and MetLife—to a single, integrated approach to enterprise agility: one that survives leadership turnover, reorgs, and A.I. disruption.

He is the architect of the firm’s Agile Product Operating Model + Agile Value Delivery System, an integrated framework that pairs strategy-to-team alignment with team-to-customer execution, then trains thirteen role tracks so the capability to run the system lives inside your organization, not inside our deck.

Across three decades in consulting and IT, he has built a strong track record in strategic leadership and global team development—harmonizing transformational change with operational excellence, and forging trusted C-suite partnerships that foster innovation, elevate business outcomes, and sustain long-term growth.

Greyson holds a J.D. in Business Law & Ethics and a Master of Business Administration from the University of Georgia, a Master of Corporate Law from Pontificia Universidad Católica Madre y Maestra, and a Bachelor of Arts in Business Administration from the University of Miami. Outside the office, he is an avid sports enthusiast and a dedicated supporter of the International Federation of Red Cross and Red Crescent Societies (IFRC).

How He Makes a Difference

  • Strategic Vision. Crafts transformative technology strategies that drive business growth and long-term success.
  • Leadership Excellence. Leads global teams across diverse geographies and matrixed environments, guiding complex pursuits and mentoring high-performing units.
  • Transformational Impact. Positions technology not as a support function but as a catalyst for business strategy and sustained value creation.
  • Influential Collaboration. Builds meaningful connections with C-suite executives, industry leaders, and cross-functional teams to drive alignment and impactful communication.
  • Ecosystem Orchestration. Navigates intricate ecosystems, uniting teams, partners, and stakeholders around shared success.
  • Comprehensive Expertise. Spans Product and Agile transformation, employee and customer success, talent acquisition, and organizational development.
  • Relentless Evolution. Applies systems thinking to navigate complexity, drive strategic alignment, and embed innovation as a core enabler of business agility.

Certifications

SAFe — Trainer & Consultant Level
SAFe Enabled Trainer Advanced SPC (ASPC) SPC (SAFe Practice Consultant) RTE LPM
SAFe — Role Certifications
SAFe Agilist (SA) SAFe Practitioner (SP) Scrum Master (SSM) Advanced Scrum Master (SASM) PO/PM (POPM) Agile Product Manager (APM) DevOps Practitioner (SDP) Architect (ARCH) Agile Software Engineer (ASE) Government Practitioner (SGP) SAFe Hardware (SHWA) SAFe Hardware for Teams (SHWP)
SAFe — AI-Empowered
AI-Empowered Advanced SPC AI-Empowered SPC AI-Empowered RTE AI-Empowered Agilist AI-Empowered Practitioner AI-Empowered Scrum Master AI-Empowered PO/PM
Project & Agile Management
PMP CSM
ICAgile
Authorized Instructor ICP-PRG ICE-EC ICE-AC ICP-CAT ICP-DAS ICP-LEA ICP-PDM ICP-SYS ICP-APO ICP-ENT ICP-FAI
Work With Us

Let’s talk through your transformation.

30-minute discovery call. Calibrated to your stage — not an off-the-shelf playbook. We’ll talk through your context and where the leverage is.

About the Founder

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