Where the operating model gets named.
The work of designing how the enterprise actually operates: structure, decision rights, funding flow, cadences, and the A.I. substrate that runs underneath. This is the most consequential design work in any transformation — and the work most consultancies skip because it's hard.
Without an operating model, you have an org chart and rituals.
A transformation without explicit operating-model design produces team-level improvements that don't compound at the portfolio scale. Operating-model design is what makes everything downstream cohere.
Structure + flow + funding in one design
We design the org chart, the value flow, and the funding model as one coherent system — not three separate workstreams that have to be reconciled later.
Every altitude named and designed
Most operating-model work names two or three levels. Real Product Operating Models have five. We design each one explicitly.
A.I. substrate woven into the design
A.I. shows up in the operating model from day one — across the eight impact dimensions — not as a separate workstream.
The operating model. Strategically designed.
Each engagement starts with current-state diagnostic and ends with a target operating model your team can run:
- Target operating model design. L1–L5 taxonomy, decision rights matrix, role design at each altitude. The blueprint your org will run.
- Funding model architecture. How money flows from strategy to teams. Project-shaped or product-shaped? We design the answer.
- Decision-rights mapping. Where every operating decision lives. Reduces escalation, speeds up flow, removes "who decides this?" friction.
- Cadence and ritual design. PI Planning, portfolio reviews, operating-model retros — the rhythms that hold the design together.
- A.I. substrate plan. How A.I. shows up at each altitude — flow, decisions, work experience, cost-to-serve. Explicitly designed.
- Transition plan from current to target. A sequenced plan to move from current state to target — phased, risk-managed, milestone-driven.
Four moves, calibrated to your stage.
Current-state read
Where your operating model actually is — not where the org chart says. Honest assessment of structure, flow, funding, and gravity.
Target operating model
L1–L5 design, decision rights, funding architecture, A.I. substrate — approved with leadership before transition begins.
Phased transition
Sequenced movement from current to target. Pilot ARTs, role transitions, funding-model shift, capacity reallocations.
AMO ownership
Hand off operating-model governance to a staffed AMO. Operating model becomes a permanent capability.
Ready to name your operating model?
30-minute discovery. We'll talk through your current state and the gap to the operating model you need.