The roles and rituals that hold the operating model together.
RTEs, Scrum Masters, Product Owners, Product Managers — and the cadences they run (PI Planning, Inspect & Adapt, System Demos, Product Council). These are the connective tissue of the operating model. We design the roles, train them, embed them, or facilitate the events directly while you build internal capacity.
The operating model lives or dies in the rituals.
You can have the cleanest taxonomy and the smartest funding model — if your PI Planning is theater and your RTE is a project manager in disguise, the operating model won't produce value. Roles and events are where strategy meets the calendar.
Roles designed before staffed
We design what the role actually does in your operating model before we help you hire or promote into it. A bad RTE definition produces bad RTEs no matter who fills the seat.
Embedded facilitation, not just training
We can facilitate your first PI Planning, then your second, then coach your RTE through the third. Training without practice is theater.
Inspect & Adapt that actually adapts
Most I&A workshops produce posters. Ours produce material change between PIs, instrumented and tracked.
The roles and events. Designed, trained, and facilitated.
Whether you need role design, role training, or direct facilitation while you build capacity:
- Role design and definition. RTE, Product Manager, Product Owner, Scrum Master, System Architect, Business Owner — roles tuned to your operating model, not generic SAFe templates.
- Role training and certification. A.I.-Empowered SAFe certifications for each role, plus context-specific coaching beyond the cert.
- PI Planning facilitation. First-time facilitation, second-PI coaching, retro-driven improvement. Includes A.I.-empowered patterns for prep and execution.
- Inspect & Adapt design and facilitation. I&A workshops that produce material change between PIs, not aspirational posters.
- System Demo and Product Council design. Cadences that surface what's working, what's drifting, and what needs portfolio attention.
- ART launch and stabilization. First ART launch through stabilization (3-4 PIs), with progressive handoff to internal RTE and SMs.
Four moves, calibrated to your stage.
Role + ritual read
Audit current roles and events. What's working, what's theater, what's missing. Honest assessment.
Role definitions and event design
Tuned to your operating model. Approved with you before training or facilitation begins.
Train + facilitate + coach
We facilitate, you observe and progressively take over. Coaches embedded inside ARTs, RTEs paired with senior coaches.
Roles owned internally
Internal RTEs, SMs, POs running the rituals without us. Ongoing coaching available, but no longer required.
Want roles that work and events that produce flow?
30-minute discovery. We'll talk through where your current rituals are landing and where the leverage is.